Privacy Policy

INTRODUCTION

Welcome to the deeLiving Inc privacy notice. dL respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

This Policy describes how dL collects, uses, and discloses certain personal information obtained through our public website at www.deeliving.com (“Website”) and other sources.

For European Union and international data protection purposes, when we act as a controller in relation to your personal data, we pledge to meet internationally recognised standards of personal privacy protection by complying with the General Data Protection Regulation (GDPR).

For Malaysia data protection purposes, we will process your Personal Data in accordance with the Personal Data Protection Act 2010, the applicable regulations, guidelines, orders made under the Personal Data Protection Act 2010 and any statutory amendments or re-enactments made of the Personal Data Protection Act 2010 from time to time (collectively referred to as the “PDPA”) as well as this Policy.

It is important that you read this privacy notice together with any other privacy notice or data collection statement we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Controller

We are the data controller and are responsible for your personal data.

Changes to our Privacy Notice

This version was last updated in May 2026 and historic versions can be obtained by contacting us. We reserve the right to change, amend and/or vary this Privacy Policy at any time and will notify users of the same by updating the policy on dL’s Website.

Source of your personal data

Registration is not required for you to use our Website. If you are merely a visitor, we do not collect any personal information about you. However, there may be circumstances in which you choose to register to receive ongoing updates from us or wish to send us an enquiry or feedback.

Your personal data may also be collected from various sources, including information you have provided us in our application form or other means, information from third parties, information in the public domain, social networks, in-person seminars and staff’s personal contacts. We may verify or source personal information about you from third party sources (both public and private) such as risk screening products, credit bureaus, Registrar of Companies, legal representatives, and financial related associations.

Personal Data Processed by Us

This may include your name, occupation, identity card or passport number, nationality, residential and business addresses, company’s name, telephone and fax numbers, email address, wealth information and any other personal data required for our business activity. In some situations, we may request a resume or curriculum vitae which includes your work experience, academic qualification, professional membership and references.

We do not intentionally collect any sensitive personal data unless legally required to do so. Such personal data will remain confidential. We will not share your information for commercial purposes with third parties unless you give us your prior permission to do so.

Collection methods

You may provide us with your personal data by filling in forms, questionnaires or by corresponding with us digitally (via our webpages or social media), by post, phone, email or otherwise. This includes personal data you provide when you:

• apply for our products or services;

• submit an enquiry on our website;

• subscribe to our services or publications;

• request for marketing information to be sent to you;

• download some of our resources (e.g. guides or brochures); or

• attend one of our events.

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

The lawful basis for processing your personal data

We will only use your personal data when the law allows us to:

1. Where we need to perform a contract we are about to enter into or have entered into with you.

2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

3. Where we need to comply with a legal or regulatory obligation.

Information Use and Purpose

dL collects, processes and retains your personal data that is necessary to perform its functions and activities including:

• providing information about our services and solutions as requested by you;

• processing any applications that you or your organisation have submitted to us;

• facilitating and engaging in business and/or commercial transactions;

• communicating and responding to your enquiries or complaints;

• conducting marketing activities and protecting our business interests.

Sharing of Information

dL may process and share your personal information among companies within dL, our Network, third party service providers, agents appointed by us to act on our behalf, banks or financial institutions or other third parties for the purposes set out above.

All of these disclosures may involve the transfer of personal information to countries or regions with data protection rules similar to those in effect in your area of residence, applying standard model clauses for data sharing.

Security Measures

dL has in place reasonable commercial standards of technical and organizational security measures to protect the security of your personal information against destruction, misuse, unauthorized access, disclosure or alteration. We limit access to personal data to those employees, agents and other third parties on a strict business need-to-know basis.

Cookies and Passive Tracking

Our Website uses cookies to analyse traffic and better serve you when you return to our Website. It is not our intention to use such information to personally identify a user. You have the option to configure your Internet browser to block all cookies, though some functionality of the site may be limited.

Access, Correction and Retention

You may contact us in writing to request access to your personal data, request corrections, or withdraw your consent to the processing of your data. dL will only keep your personal data for the duration of time necessary to carry out the purpose for which it was collected, including handling enquiries, audit, complaints or legal proceedings.

Consent

By providing your personal data to us and/or continuing to use our services, you are deemed to consent to the statements and terms in this Policy and the collection, use, access, disclosure, storage and processing of personal data as described in this Policy.

Questions or Comments

If you have any queries, complaints or concerns in relation to our handling of your Personal Information or our Privacy Policy, please contact us:

deeLiving Inc Dubai Office Mr. Klaus Heselschwerdt Email: klaus.heselschwerdt@deeliving.com

Last Updated: 21 May 2026